SITARA HIMALAYA keeps track of your information to offer you the best possible experience. Post this registration / Subscription, SITARA HIMALAYA will be able to access your account every time you visit the Website. The customer also have to provide other Personal Information (instance – name, phone number, email, query) before raising any query/ request.

• Any of the information we collect from you may be used in one of the following ways:

  • To gather details about prospect customers: Your information helps us to more effectively respond to your requests and queries to make the application interface user friendly.
  • To send periodic emails: Subject to your prior approval, we may use the information you share with us, to communicate with you through e-mails, text messages and calls, in order to provide our product or service related information and/or for promotional and marketing purposes.
  • Select Content, Improve Quality and Facilitate Use of the other interface channels: SITARA HIMALAYA may use your Personal Information to help create and personalize content on our communications, facilitate your use of the Channels (for example, avoid duplicate data entry, enhance security, improve quality, track campaign and survey responsiveness and evaluate page response rates.)
  • Obtain Third Party Services: We also share Personal Information and Other Information with affiliates/subsidiaries and third parties who provide services to SITARA HIMALAYA website management, information technology and related infrastructure provision, customer service, e-mail delivery, auditing and other similar services. When SITARA HIMALAYA shares Personal Information with affiliates/subsidiaries, third party, service providers, we assure that they use your Personal Information and Other Information only for the purpose of providing services to us and subject to terms consistent with this policy.

SITARA HIMALAYA will collect adequate, relevant and necessary Personal Information and will process such information fairly and lawfully for the purpose it is collected. The purpose of collection will be specified not later than at the time of data collection or on each occasion of change of purpose.

SITARA HIMALAYA does not share, sell, rent, or trade personal information collected through its “www.sitarahimalaya.com” with third parties for their sole promotional purposes or as otherwise outlined in this Privacy Policy. SITARA HIMALAYA may share information with third party service providers contracted to provide services on our behalf for processing to provide your employment related services and benefits and other business purposes. These third party service providers may only use information we provide to them as requested and instructed by SITARA HIMALAYA.

• SITARA HIMALAYA may disclose your Personal Information as we believe to be necessary or appropriate:
  • under applicable law, including laws outside your country of residence;
  • to comply with legal process;
  • to respond to requests from public and government authorities, including public and government authorities outside your country of residence, for national security and/or law enforcement purposes;
  • to enforce our terms and conditions; and
  • to allow us to pursue available remedies or limit the damages that we may sustain.

• Additionally, in the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings), we may transfer the Personal Information which we have collected to the affiliates/subsidiaries/ relevant third party.
• We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when:
  • permitted or required by law; or,
  • trying to protect against or prevent actual or potential fraud or unauthorized transactions; or,
  • Investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

We use the services of Amazon Web Services (herein referred to as “AWS”) for providing us the Cloud Services for our website www.sitarahimalaya.com. Please read the privacy policy of AWS for further information https://aws.amazon.com/privacy/.

If SITARA HIMALAYA goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, the personal information collected from the customers (i.e. collected through our website(s) / boutique resort) may be treated as an assets-transferred. Not having a retrospective effect, a notice will appear on our website(s) for 30 days after any such change in ownership or control of your personal information.

To improve your Web experience, and to offer you services/product in which you might be interested, we provide links to business alliance companies, SITARA HIMALAYA dealers, and other third-party sites. When you click on these links, you will be transferred out of our Web site and connected to the Web site of the organization or company that you selected. Because SITARA HIMALAYA does not control these sites (even if an affiliation exists between our Web sites and a third party site), you are encouraged to review their individual privacy notices. If you visit a Web site that is linked to our sites, you should consult that site’s privacy policy before providing any Customer Identifiable Information. SITARA HIMALAYA does not assume any responsibility or liability in elation with conduct of such third parties.

When conducting business, working on Company projects, or implementing new processes or systems, an operation may require the transfer of personal information to other entities or third parties that are located outside of the SITARA HIMALAYA operation’s country of business. While permissible data transfer mechanisms are defined by applicable law or regulation, examples include:

• a data transfer agreement with the party who will access or obtain the personal information;
• notice to and/or approval from a country’s local data protection authority; or
• notice to and/or consent from the individual whose data is to be transferred.

Consent is often referred to as an individual’s choice to “opt-in” or “opt-out” of the Company’s use of personal information and is usually obtained by a “check box” or signature confirming the individual understands and agrees to the processing of their personal information. At times, express written consent from the individual may be required based on the information processing activity. SITARA HIMALAYA receives consent from individuals prior to:

• collecting, using, or processing their personal information, including sensitive personal information, in certain ways or sharing the individual’s personal information with any third party;
• transferring the individual’s personal information outside of the individual’s country of residence
• using or placing web cookies on an individual’s computer or other electronic devices.

You may request to review, correct, update, suppress, or otherwise modify any of your Personal Information that you have previously provided to us through “www.sitarahimalaya.com”, or object to the use or processing of such Personal Information by us. If you have concerns regarding access to or the correction of your Personal Information, please contact us at privacy contact information mentioned within “Privacy Contact Information” of this policy. In your request, please make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information that you have provided to us suppressed from our database or otherwise let us know what limitations you would like to put on our use of your Personal Information that you have provided to us.

While the majority of questions and issues related to access can be handled quickly, complex requests may take more research and time. In such cases, issues will be addressed, or you will be contacted regarding the nature of the problem and appropriate next steps, within thirty days.

SITARA HIMALAYA may transfer your information from “www.sitarahimalaya.com”  to other databases and store it on SITARA HIMALAYA or other supplier systems. SITARA HIMALAYA ensures appropriate security controls while storing data on its or its suppliers systems.

Your personally identifiable information is kept secure. Only authorized employees, business partners, clients, vendors, affiliates/subsidiaries and other third party providers (who have agreed to keep information secure and confidential) have access to this information.

SITARA HIMALAYA ensures that our supplier employs industry standard security measures to ensure the security of information through legally binding terms and conditions. However, users of our “www.sitarahimalaya.com” are responsible for maintaining the security of any password, user ID, or other form of authentication involved in obtaining access to password protected or secure areas of any Workday websites. Access to and use of password protected and/or secure area of “www.sitarahimalaya.com” is restricted to authorized users only. Unauthorized access to such areas is prohibited and may lead to criminal prosecution.

Like many other transactional websites, we use “cookies” to improve your shopping experience and to save you time. Cookies are little tags that we place onto your computer. We assign a cookie to your computer when you first visit us in order to enable us to recognize you each time you return. Through cookies we can customize our Website to your individual preferences in order to create a more personalized, convenient shopping experience. Please note that the cookies we use for our Website or email campaigns do not store personally identifiable information about you or your finances. SITARA HIMALAYA may offer certain features that are only available through the use of a “cookie”. SITARA HIMALAYA does not control the use of cookies by third parties and is not responsible for the same. SITARA HIMALAYA may in addition also offer certain features that are only available through the use of a “cookie”. For more information about cookies and its usage visit our cookie policy

SITARA HIMALAYA Personal information shall be retained only as long as necessary for the fulfillment of the stated purposes, and should be disposed thereafter. We will retain your information for as long as your account is active or as needed to provide you services. If you wish that we no longer use your information to provide you services, contact us via the information provided in Privacy Contact Information of this privacy policy. We will respond to your request to within 30 days of receipt of the request. However, we may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your consent to personal data collection and processing may be revoked by notifying us via our contact page. For users below the age of 16, the consent should be provided by the holder of parental responsibility of the child.

Please note, in case you (the customer) is not willing to provide consent or withdraw the consent at any given point of time, SITARA HIMALAYA shall not be able to provision the services as detailed above in “COLLECTION AND USE OF INFORMATION” of this policy.

If you have any questions regarding our Privacy Statement or if you need to update, change or remove information, you can do so by regular mail addressed to: reservation@sitarahimalaya.com

From time to time we may update this Privacy Policy without any prior notice. Your continued subscription to our Services constitutes an acceptance of the current Privacy Policy and Terms & Conditions. Therefore, we encourage you to visit this page (http://www.sitarahimalaya.com/privacy-policy) periodically to review any changes.